These subscription tiers allow us to invest in professional-grade performance, reliability, and keep building out new features in the product.Īll existing users who purchased Duet Display as a one-time purchase will continue to have their full access to the wired functionality for personal use going forward. People have been integrating Duet into their workflow, using the product for hours every day multiple times a week, and we are building these offerings for them. We will then offer two upgraded tiers, Duet Air and Duet Pro, for commercial use and expanded functionality. This will allow users to get an idea of how the product works, and integrate into their workflow for occasional use. Starting today, Duet Display will become free to download, and include a free tier for for short periods of time for non-commercial use. However, users have increasingly become confused about the differences, and we want to simplify our offerings going forward.
DUET PC PRO
Over the years, we have maintained a dual pricing model, which includes a one-time purchase for personal use and an upgraded Pro tier, that includes features for power users, such as using your device as a drawing tablet and/or using any device as a high performance Remote Desktop or wireless second display.
DUET PC PROFESSIONAL
As Duet has become a more sophisticated product targeting professional customers, we are moving our product to a subscription business model. Once on the Control Panel, search for the 'Clock and Region' category and select the option below, 'Change date, time and numbers format'Īfter following the above instructions, I pressed ctrl+Alt+Del, stopped the Duet service that was already running, double clicked on Duel desktop icon and.We are excited to announce big changes to our app today.
Please open the Windows Start Menu and search for "Control Panel" Thank you for reaching out! I'll be glad to continue assisting you! Thanks to the great support that they have, I was able to solve it. I don't know what the hell this even has to do with the software, but when you do what they say it works again. I will be looking forward to hearing back from you! Once done, please try to launch the Duet Display desktop application as you usually do and let me know if this helped. Now please click on the "Additional settings." button located near the bottom of the window:įinally, please click on the "Reset" button and then click on "Yes" when the prompt for confirmation shows up:īefore closing out these windows and trying to launch Duet Display again, please make sure to click on the "Apply" buttons in both windows. Once on the Control Panel, search for the 'Clock and Region' category and select the option below, 'Change date, time and numbers format': Please open the Windows Start Menu and search for "Control Panel": We have recently identified a problem caused by some custom system formats and according to the information you provided in your previous email, I believe that you might be affected by this problem. Thank you for contacting us, I'm Walterio from the Duet Display tech support team.
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